I am glad to be out of Belfast and now in Glasgow, Scotland. Yesterday was a long day of traveling and I think we did just about as many types of transportation possible, minus a plane. We checked out of the hostel at 11 and then had some free time until 3 when we had to leave the city. So most of us went to the botanic gardens and then the Ulster Museum and then to lunch. At 3 we piled into taxis which took us to a ferry. The ferry ride was awesome! You could walk around and get food or sit and try to use the impossibly slow internet. After the 2 hour ferry ride we got on a one hour bus ride to take us to the train station which was another hour to bring us into Glasgow. By the time we got off the train it was dark and we walked through the hilly city to the guesthouse. It was very odd walking past the Mackintosh building of the Glasgow School of Art. I have seen so many pictures and have learned about him and it was just strange that I was in front of the actual building!
This morning I woke up early and went for a run, still not believing that that is the actual Mackintosh building and the Mackintosh tea rooms in front of me. Then I had a Scottish breakfast which included beans, bacon, potato pancake, toast, and eggs. It was delicious. Then we went to school, meeting on the steps of the Mackintosh building and then going across the street and getting to work on service design.
Our leader is a graduate student named Sarah and I really like the type of work that she does. It is not so product centered, but she thinks about the experiences we have when using services and how to improve those. Our project deals with getting certain user groups to use libraries more often. We went to visit a library today and talked to the librarian about the different services offered and how busy they were and things of that nature. So we should be ready to get working tomorrow.
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