Day 2 in Glasgow

Today we ate lunch at the Willow Tea Room, designed by Mackintosh. The lunch was small but very good. I had the ham and cheese and got honey and almond tea which had a smooth taste and was just sweet enough for my liking.

The main idea of the project stayed the same but individually we changed course a few times throughout the day. Aft the beginning of the day I was in a group of four working on improving the library for families and a tech geek. By the end of the day I was working with a partner on creating a system to benefit the unemployed and the system is run through the library.

I am liking the idea of service design, it makes a lot of sense when you really about it. Our leader, Sarah Drummond, started a company called Snook and he and her partner work on improving services by learning about emotions while experiencing the service. It seems very interesting and it makes sense that people would need to be doing this sort of work. I think it is something I will have to look into in the future.